Get in touch
Contact Us
A real person reads every message and replies within 24 hours, seven days a week.
Email us
support@zikros.com
Response time
Within 24 hours, seven days a week
Order questions
Include your order number so we can look it up straight away
Prefer to self-serve?
Track a parcel or read the FAQ below
Quick answers
The fastest replies are the ones you do not have to wait for.
Where is my order?
Enter your tracking number on the Track Order page. Orders are dispatched in 1-3 business days and arrive in 7-12.
How do I return something?
Email us within 30 days of delivery with your order number. Full details are in the Refund & Returns Policy.
Can I change or cancel my order?
Yes, within 12 hours of ordering, as long as it has not been dispatched. Message us with your order number.
Do you ship to my country?
We ship worldwide. See the Shipping Policy, or ask us and we will confirm.